Privacy Policy

Effective Date: September 15, 2026

Chaperone Collective ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect information to deliver services, process orders, and maintain seamless website performance:

  • Information You Provide Directly: When you submit inquiry forms, sign up for communications, create an account, or complete a payment, we may collect personal details such as your name, email address, billing/shipping address, and transaction details.

  • Automated Data & Technical Information: Like most websites, our host servers and embedded video or media players automatically collect technical telemetry when you browse. This includes your IP address, browser type, operating system, referring URLs, device data, and site interaction metrics.

2. How We Use Your Information

We use the data we gather for specific, practical purposes, including:

  • Fulfilling transactions, orders, and service inquiries.

  • Communicating with you regarding updates, orders, or support requests.

  • Maintaining website security, performance, and operational reliability.

  • Complying with tax, accounting, and legal requirements.

3. Third-Party Services & Integrations

We do not sell your personal data. However, we utilize trusted third-party providers to power essential website features:

  • Web Hosting: Our platform hosts and logs server telemetry to ensure reliable uptime and security.

  • Payment Processors: Payments are processed directly through secure third-party billing platforms. We do not store full credit card details on our servers.

  • Embedded Media: Pages featuring embedded content (such as video or audio streaming players) may transmit standard viewing technical data directly to the embedded content provider.

4. International Data Transfers & Rights

As an international website operating out of Canada, data collected through this site may be stored or processed across secure global server infrastructure. Depending on your location, you may hold specific privacy rights:

  • Canada (PIPEDA): You have the right to access the personal information held about you and request corrections.

  • European Economic Area & UK (GDPR): You have the right to request access, rectification, erasure, restriction of processing, or data portability for your personal data.

  • United States (State-Specific Laws): Depending on your state of residence, you may request access to or deletion of the specific pieces of personal information collected about you.

To exercise any of these rights, please contact us using the details below.

5. Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy, please reach out to: Chaperone HQ

Email: privacy@chaperonecollective.com